Are You Getting All You Should From Your Managed IT Services?

What Are You Missing Out On?

Many organizations in and around Greenville, SC aren’t getting the IT services they need to succeed. Why is this? Because most IT companies here only provide a very basic and limited set of services. And, they provide these to all of their customers even though no organization has the exact same needs as the others.

With the wide range of technology services available today, you need a technology services company that offers a Complete Managed Services and Support Solution that is customized to your organization’s unique needs.

This includes, but is not limited to:

  • A Strategic IT Advisor and Consultant. (Some refer to this as a virtual CIO.)
  • A 24/7 Help Desk – Cyber Solutions also serves as the help desk for companies throughout South Carolina.  When a computer user has a question or need, they can trust us to always be there.
  • A Complete Outsourced IT Department – Cyber Solutions serves as the IT department for many organizations.  There’s no need to employ expensive internal IT staff. The IT experts at Cyber Solutions can take care of everything.

Unlike other IT companies in South Carolina, we provide tailored, automated, and data-driven Managed IT Service and Support. Plus, our support includes data protection, backup, and disaster solutions and much more than you need today to safeguard your essential digital information.

Did you know that many Managed IT Service Providers don’t use automated, data-driven strategies that can increase their efficiencies, productivity, and security? We do.  And with it, we can monitor your IT system 24/7, fix issues before you even know there’s a problem, and detect intrusions. Imagine having a Warrior on-call at all times to block cyber-thieves so they can’t get inside and steal your data. Everything is secure and your IT system is free from viruses.

We actively manage IT security threats so you can work efficiently and sleep peacefully knowing your critical data remains safe.

And, when your competitors or other businesses in the area are shut down due to a fierce summer storm, you’ll be a step ahead with 99.9% uptime from our disaster preparedness and recovery solution.

We’ll not only manage, maintain, and protect the entirety of your IT infrastructure; we offer this for a very affordable monthly fee.

If you run a small or mid-sized organization, you may have between 5 and 100 users accessing your system. You’re probably also on a strict budget and always looking for ways to improve your financial standing. You don’t need to waste money on unnecessary solutions or suffer from slow-running computers that waste your employees’ hours on the job. We’ll work with you to determine what your particular IT pain points are and customize a management and maintenance plan to alleviate them.

While other techs offer their cookie-cutter managed services, we sit down with you and discuss your goals and requirements to design the most Complete Managed IT Services and Support Plan. Your plan will align with your business operations and strategic objectives. We create specific plans designed with both your short-and long-term goals in mind. We believe this strategy will enhance your company’s productivity, efficiency, and security.

We know that your business evolves and changes. Your IT requirements do too. We won’t set a plan in place and forget you.

We’ll meet with you quarterly to determine where you are and where you want to be. This is also when you can grade us on our performance and let us know if we need to do more. Technology is sprouting up everywhere. The world is changing rapidly. And your business has to be ready for those changes.

When re-assessing your IT status, we’ll consider any new, more up-to-date technologies that we believe you can benefit from. Whatever we suggest will add value to your business. We’ll never offer anything that you don’t need.

Businesses today rely a great deal on technology. And because technology touches so many parts of an organization, they also need a CIO. However, most small companies can’t afford one. That’s where our virtual CIO services can help.

Our consultant will work directly with you to examine how your business functions, how your technology works for you, and provide precise recommendations for solutions that can improve your operations. We’ll develop an intimate understanding of both your business and its infrastructure to develop a strategic IT plan that aligns with your business goals.  We work for you, and you’ll always be in charge. However, we know what’s on the technology horizon, and we can help you not only keep up but move ahead of the rest with solutions like:

Virtualization—Servers, Desktop, Storage, Applications, Data Center

Virtualization in technology refers to the creation of virtual servers, desktops, storage devices, applications, and computer network resources. It allows you to virtualize your entire IT infrastructure or just specific aspects of it to simplify technology, promote efficiency, and reduce costs.

Effective Use of Cloud Computing  

Properly hosted cloud solutions provide easy, scalable access to resources, applications, and services. Microsoft Office 365 is a good example. It provides scalability of resources as your business grows and can reduce the need for costly hardware and software. Plus, through secure file-sharing, authorized employees can collaborate more effectively on projects by sharing, accessing, and editing files in real time. This capability increases productivity and promotes teamwork.

IT Mobility

You and your staff need the ability to work from home or on the road. When implemented securely, a bring-your-own-device to work policy can enhance your business’s productivity and employee satisfaction. Your Plan will consider applications, support, ownership, security, communication issues, and mobile policies to ensure your mobile workforce is always productive, and your data is secure.

Secure Data and Voice Communications

Secure data communications refer to the electronic transmission of information for storage and processing, (via email and web services) while voice communications refer to systems such as mobile devices and VoIP (Voice over Internet Protocol) that enhance your internal and external communications. You need both to succeed in today’s competitive technology-driven environment, and for your own future growth.

There’s much more than you’re probably missing out on. We’re here to ensure that you don’t.  Contact us today to find out exactly what our Managed IT Services can do for you.